In today’s buying world, talking to a salesperson should feel like talking to a consultant.
Hi y’all,
When’s the last time you looked forward to software shopping?
You know the drill. You fill out a form, and suddenly you’re getting called five times a day. You finally answer, and it’s someone reading from a script who has no idea what your business actually does. They’re just trying to hit quota before month-end.
Whether you’re evaluating Goodshuffle Pro, thinking about upgrading your plan, or shopping for any kind of business software, today’s salespeople should make it feel easy for you to reach out and ask for help in the process.
Here’s how we think about these conversations:
The Goodshuffle Pro sales process is built on one simple idea: sales should be a win-win for everyone involved. If we’re wasting your time trying to force-fit you into something you don’t need, we’re also wasting ours.
After you reach out — whether that’s booking a demo with us or asking about upgrades — our team’s job is to first figure out where you are in your journey so we can get you the right resources to help you make a decision.
Casually exploring options? We’ll send you resources and let you browse.
Pants-on-fire urgent and need a solution yesterday? We’ll get you on a live demo ASAP.
My advice, whether you’re shopping for event rental software or literally any business tool:
Focus less on checking boxes for specific features and more on the pain you’re trying to solve. “I need automatic quote reminders” is a feature. “My sales team keeps forgetting to follow up, and we’re losing deals” is the real problem.
Divorcing yourself from the exact solution will actually make it easier for you to find one!
And don’t forget, make sure you enjoy using the software as much as (if not more) than you care about its functionality. You can have your dream ice cream sundae with all the toppings, but if you hate the flavor of the ice cream, you’re not going to eat it. 🍨
This goes for any software you’re evaluating. Get your hands on it. Trial it. See if it feels right. And pay attention to how the sales team treats you during the buying process (because that’s probably how the support team will treat you after you’ve signed on).
Hope this helps! And if you’d like to hear from real event pros on their software shopping processes, check out our newest blog here.
See you next Monday,
Mallory Mullen
Goodshuffle
