Customer Support

Goodshuffle Pro is more than a software; it’s a team of event technology experts who sincerely care about your business. You’ll feel the difference from Day One.

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“The Goodshuffle team has an extremely fast response time to random questions, training needs for new employees, or pretty much anything else!”

Cory Frank

Design Foundry

Cory Frank

Design Foundry

Get same-day, expert chat support

Running into questions that you don’t know how to troubleshoot, even after checking our help center? Real experts from our team offer chat support from 9:00am to 6:00pm ET. If you message during those hours, we guarantee a response within 1 business day.

Work with a dedicated onboarding specialist

During your free 14-day trial, you’ll work hand-in-hand with a dedicated Onboarding Specialist. Our Onboarding team has worked with thousands of event companies, and they’ll help you tailor our software to the unique needs of your business.

“I can’t say enough good things about this team and how they’ve helped our company grow.”

Shelby Glasser

Tremont Rentals

Shelby Glasser

Tremont Rentals

Schedule free live video trainings

From the first day of your trial and beyond, Goodshuffle Pro experts can hop on a call, guide you through the software, and set you up for success. From answering complex questions to onboarding new teammates, our passionate team has you covered.

Become part of our user community

When you purchase Goodshuffle Pro, you don’t just get game-changing software and a reliable partner — you join a community of like-minded event pros. Meet up at events like our annual user summit, and share tips and tricks about the industry, business, and event tech.

Get Started With Goodshuffle Pro

1,000+ event companies run their business on our software. Book a demo to see the product in action, then set up your account.

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