Timely, helpful customer service to empower you

“Hands down the best customer support I've ever had with a software platform.” - Spencer Russell, Keynote Event Services

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Live Chat

Enjoy fast and helpful live chat

Have a question about the software? Message us via the chat bubble in the bottom right corner of our website. You can expect a speedy response from a real human during regular working hours. We're here to help!

1:1 Trainings

Get 1:1 trainings with our dedicated team

We know each business is unique. Book a time with one of our highly skilled team members who can consult you and your team on how to customize the software to fit your individual processes.

Group Sessions

Attend helpful group sessions

Prefer to learn with a group? Join our free group trainings where we walk you through different parts of the software every day for one week. Ask questions and learn from what others ask, too.

Education & Resources

Harness the power of our education & resources

We consistently publish different training articles, industry blog posts, recorded webinars, ebooks, and more. You can enjoy our wide resource library or chat a specific question in the help center to get the video or article you need.

View Resource Hub

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Rated 5 stars on Capterra

Why event professionals love our dedicated customer service

Our team is more than nice and friendly— we’re helpful, fast, and impactful.

Daniel Lindgren

Lighting Professors

“More than just a robust platform, they have the most responsive and actively helpful support staff of any software service that I have used. It really sets them apart from others in this space.”

savannah vintage rentals and goodshuffle pro

Rachel Strickland

Savannah Vintage & Event Rentals

“The customer service is amazing! The Goodshuffle Pro team has some of the best people I've ever dealt with. They're very responsive and helpful. If there’s something that's missing, they will be on top of it, and they always take feedback.”

Travis Newell

Unique Events

“Exceptional customer service, which is super important as a customer who is moving to a new software. Response times are insanely fast!”

Jeremy LaBahn

Wonder Event Rentals

“I've been very impressed by their product, but I'm even more hooked on their incredible customer service. It's apparent that they genuinely care about their customer's success. Whenever I reach out to their team with a question or issue, they respond extremely fast and always make it right.”