Eric Larkin, Co-Owner of Sperry Tents NJ, switched to Goodshuffle Pro's event rental software because his former software was too time consuming and not intuitive enough. After switching, their sales process became dramatically more efficient. They received payments 50% faster and minimized time spent chasing down customers for payments.
“The common-sense approach that Goodshuffle Pro offers is amazing. The ease of simple changes vs. the competition is wonderful. The fact that it’s web-based is incredible.”
Since 2008, Co-Owners Eric Larkin and Tim Daughtery have worked to provide value in the events industry with unique, high-end products. After spending time in government relations and banking, respectively, they sought work with more gratifying and tangible results, so the events industry was a great fit. They started Sperry Tents NJ in Nantucket, New Jersey and haven’t looked back since.
They now run a thriving operation in coastal New Jersey with 20 full time and 20 seasonal employees. Their culture revolves around genuine care and mutual respect, which has developed a strong and close-knit team. As the team has grown over the years, they have yet to see anyone leave the company.
Before subscribing to Goodshuffle Pro, Sperry Tents NJ tried several different event rental software systems, and even started out managing their business on Excel spreadsheets. The other software didn’t have the features that they needed. They were extremely rigid, and it was tedious and time consuming to make any customizations. When Sperry Tents NJ needed help, it was difficult to get assistance, and customer service was overall lacking with these other programs. The most important features they needed were automatic payment reminders, a user-friendly interface, and customizable quote templates. Eric knew that his team needed better software to save time and streamline their sales processes.
In his search for new software, Eric discovered Goodshuffle Pro in 2017 when it was recommended to them by industry peers. He scheduled a demo with the Goodshuffle Pro team and was blown away. The easily navigable user interface immediately stood out to him as unique and intuitive, and the ability to drag and customize quote items was exactly what he had been looking for. He knew that automatic email reminders for customers would save them a ton of time.
As he began using Goodshuffle Pro, he was thrilled with many of the features, including:
The switch to Goodshuffle Pro was exceptionally impactful for his business. Digital contracts halved the time it took them to receive payments and automatic reminders minimized time spent hassling customers for payments. The web-based platform allowed them to quickly make changes and cancelations from anywhere on their phone, and the simple “at-a-glance” user interface served to be an invaluable tool for their rental business. The industry-specific features were a game-changer, and nothing slipped through the cracks.
Using customizable templates, Eric reduced the amount of time he spent building quotes by 25%. In combination with automated processes and digital contracts, he was also able to cut his company’s time spent on their cumulative sales process by a quarter as well. Eric has found Goodshuffle pro to be a powerful tool for time saving and efficiency for his business.
Above all, Eric values Goodshuffle Pro’s customer service capabilities. As he says, “When we DO have a problem, there’s a chatbox where you can get help any time. AND the customer service people KNOW the product.”
