L+B Event Decor

Randy Lowe fell in love with floral design while working at Disney Resorts in Orlando. In 2001, he left the company to start his own business specializing in custom florals: L+B Event Decor. Business bloomed, and customers began inquiring about more services. After a successful expansion, Randy purchased an event rental company. L+B Event Decor was now a “one-stop shop for everything that’s aesthetically pleasing about events.”

As a seasoned business owner and event professional, Randy knew how important fast, accurate data was for running a thriving business. He also knew that human error was incredibly costly.

L+B Event Decor’s centralized whiteboard in their warehouse, called their “grease board,” had to be constantly updated and redone when inaccuracies arose. Staff members would forget important papers and files when driving out to events. There were also issues with inaccurate inventory count and slow customer communication. 

After viewing a Facebook ad for Goodshuffle Pro and participating in a free, no-risk demo, Randy realized that this all-in-one software was a necessary solution that both his company and his clients will benefit from. 

How We Helped

Immediately upon implementing Goodshuffle Pro, Randy and his team saw a huge impact on their operations. Ease and efficiency increased dramatically, which saved them lots of time and money. With Goodshuffle Pro, everything on the aforementioned “grease board” has been moved to the digital dashboard.

In addition, Goodshuffle Pro has worked wonders for team management at L+B Event Decor. With different tiers of user seats, everyone has access to the information they need. Randy uses limited user seats for his warehouse team members and drivers. 

Gone are the days of using physical clipboards, too — Randy says, “The iPads look so much more professional to our clients, and are so easy to use.”

Randy loves the different reports Goodshuffle Pro provides his company, which allow him to gain a deeper understanding of his business’s health and where revenue is streaming from. He uses Goodshuffle Pro’s reports for his financial data, inventory usage reporting, revenue tracking, and customer management.

 “If there’s not already a pre-built report for what you’re looking for,” He explains. “you can create it. Goodshuffle Pro has all the tools you need to create custom reports.” 

Randy and his team also value Goodshuffle Pro’s customer service. The tool by itself is worth the investment, and the customer service is what pushes Goodshuffle Pro miles ahead of the competition. He values the consistent training, webinars, and help articles that Goodshuffle Pro offers to empower his own team, and is looking forward to growing alongside the program.

Online quotes & contracts help L+B Event Decor build quotes in half the time, while getting paid 20% faster.

“Goodshuffle Pro never stops its customer service promise. The team treats me the same way now as they did when I first started trialing.”

Randy Lowe

L+B Event Decor

As L+B Event Decor continues to refine their processes and double down on their money makers with Goodshuffle Pro, Randy is looking forward to bringing in more business and giving clients an “out-of-this-world experience.” He and his team are excited for future growth, with Goodshuffle Pro always in their corner.