User Summit 2026

On-Demand Library will be available soon.

One day on getting more out of Goodshuffle Pro, and more out of your business.

The User Summit digs into what event businesses are wrestling with right now: marketing, sales, operations, and cash flow. With discussions around decisions about pricing, hiring, and how you run the next busy season.

See the full agenda

Agenda

Here's how the day breaks down

Two tracks, one for Lite users and one for Standard users, plus a few sessions everyone attends together. Every session is recorded.

Track 1

Goodshuffle Pro Lite User Track

How to turn business dreams into revenue reality

Track 2

Goodshuffle Pro Standard User Track

Scaling what already works

Everyone

Founder Kickoff

Welcome and opening remarks from the Goodshuffle Pro founders

Lite track

The 11pm Fire Drill Is a Systems Problem, Not a You Problem

Operations 101

Led by someone who ran her own event rental company before joining Goodshuffle Pro and has lived the double-booked weekend and the inventory spreadsheet that didn't match what was actually in the warehouse. She now helps hundreds of Lite users set their businesses up right from day one. This session is about the systems that separate "constantly putting out fires" from actually running a business — inventory tracking, contracts, timelines, and the handful of workflows that let you scale without your evenings disappearing.

Standard track

Positioning & Demand: Split Market, Split Pricing

The rental market is splitting between cost-conscious-fast and custom-and-slow clients, and your pricing can't serve both the same way. This discussion breaks down how to position for whichever side (or both) you're chasing.

Lite track

First to Respond Wins More Than First to Impress

Sales 101

Solo owners lose more deals to slow replies than to a weak pitch. This session covers what's actually costing you the booking — the lag between inquiry and response, too much freestyling where a process would close faster, and where personalization genuinely earns its keep versus where it's just delay dressed up as care.

Lite track

Fix Findability and All Your Other Marketing Assets Will Fall in Place

Marketing 101

Most new entrepreneurs are getting inquiries off word of mouth and Instagram, and their website is either a placeholder or an afterthought. This session walks through what actually turns a visitor into a booked inquiry: site structure, the SEO basics that get you found in local search, and the systems-thinking that makes a site work for you instead of just looking pretty.

Standard track

Systems & People: Hiring, Scheduling & What Actually Runs Your Shop

A practical look at hiring, scheduling, and processes at scale, including which tools and AI systems operators actually kept versus dropped after trying them.

Lite track

Why "I'm Making Money" Doesn't Always Start with "I'm Booked Up"

Accounting 101

A full calendar and a profitable business aren't the same thing, and rental-specific costs are where that gap usually hides. The presenter's firm works exclusively with event rental companies, so this is a real look at how your pricing and inventory costs should be shaping your numbers — and the tax planning most solo owners are leaving on the table.

Everyone

Break/Lunch

Lite track

Getting the Most Out of Goodshuffle Pro

A hands-on walkthrough of the features that make the biggest difference for where you are right now, so you leave knowing exactly what to set up next in your account. Bring your laptop and your questions, this is built to be practical, not a slide deck.

Standard track

Margin & Money: Where the Margin Goes

A peer discussion led by the outsourced CFO firm Goodshuffle works with, digging into where profit quietly leaks once you're operating at scale, from underpriced delivery to hidden labor costs. Bring your numbers; this one's built around real comparisons, not theory.

Everyone

Built With You in Mind: Goodshuffle Pro Feature Release Session

A live, hands-on look at what's coming to Goodshuffle Pro straight from our Director of Product and Co-founder.

Lite track

Leveling Up: Real Talk from Owners Who've Done It

A peer panel with three businesses that started on Lite and made the jump to Standard.

Standard track

User Panel: Rental Owner's Reality

An unscripted peer panel where fellow rental owners talk candidly about what's actually hard right now, from client demand to hiring to running a business in the age of AI. Come with questions; this is built for real talk, not polished takeaways.