Customer Support
Get fast answers, live video trainings, and more from our caring team of experts. You’ll feel the difference from Day One.
“I love the product, but I’m even more hooked on the customer service. It’s clear that they genuinely care about my success.”
Jeremy LaBahn
Wonder Events
Jeremy LaBahn
Wonder Events
Work with a dedicated onboarding specialist
During your free 14-day trial, you’ll work hand-in-hand with a dedicated Onboarding Specialist. Our Onboarding team has worked with thousands of event companies, and they’ll help you tailor our software to the unique needs of your business.
Schedule free live video trainings
From the first day of your trial and beyond, Goodshuffle Pro experts can hop on a call, guide you through the software, and set you up for success. From answering complex questions to onboarding new teammates, our passionate team has you covered.
Get same-day, expert chat support
Running into questions that you don’t know how to troubleshoot, even after checking our help center? Real experts from our team offer chat support from 9:00am to 6:00pm ET. If you message during those hours, we guarantee a response within 1 business day.
“Best customer support I’ve ever received from a software. Hands down.”
Spencer Russell
Keynote Event Services
Spencer Russell
Keynote Event Services
Find comprehensive answers in our Help Center
Our help center contains more than 1,200 articles to help you make the most of our product. Articles are updated each time we launch a feature enhancement, to ensure the information is always up-to-date.
Become part of our user community
When you purchase Goodshuffle Pro, you don’t just get game-changing software and a reliable partner — you join a community of like-minded event pros. Meet up at events like our annual user summit, and share tips and tricks about the industry, business, and event tech.
Get Started With Goodshuffle Pro
1,000+ event companies run their business on our software. Book a demo to see the product in action, then set up your account.
