5 Signs Your Event Rental Business Needs a New Delivery Planning System

Goodshuffle Pro Dispatch dashboard showing drag-and-drop delivery planning interface with routes and vehicle assignments.

Your event rental business is growing. Your inventory is expanding. But your delivery planning system? It’s stuck in 2010.

You know the feeling. It’s Friday afternoon, you’ve got 15 deliveries tomorrow, and you’re staring at a mess of Google Maps tabs, handwritten time estimates, and a stack of pull sheets that would make Marie Kondo weep.

You’re hit with the hard reality — this isn’t sparking joy. This is sparking a migraine.

If you’re nodding along, it might be time to upgrade your delivery planning approach. Here are five telltale signs you’ve outgrown your current system.

1. Your Saturday mornings start with scrambling, not coffee

You arrive at 7 AM to find your drivers already waiting. The first venue just called asking when you’ll arrive. Meanwhile, you’re frantically printing directions, sorting pull sheets, and trying to remember which client needed that last-minute addition.

Modern delivery planning tools eliminate this chaos by organizing everything in advance — routes, inventory, client details — all in one place. Instead of firefighting, you could be strategizing.

Messy stack of handwritten pull sheets and printed maps representing outdated delivery planning methods.

“But it’s too expensive…”

Consider what your current system costs in overtime, stress, and potential errors. Most vendors discover they save more than they spend — in miles driven, hours worked, and headaches avoided. Plus, Goodshuffle Pro’s Dispatch includes one vehicle for free, making it risk-free to start improving your delivery planning immediately.

Samantha-Smith-2

"Most event pros tell us their biggest surprise wasn't the Dispatch feature itself, but how much calmer their Saturday mornings became after implementing proper delivery scheduling tools."

Samantha Smith
Samantha Smith

Onboarding Specialist @ Goodshuffle

2. You've played "delivery detective" more than once this month

A client calls asking where their delivery is. You have no idea. You call your driver, who doesn’t pick up. You text. Nothing. You call another driver to see if they know anything. They don’t. You call the warehouse to see if the items ever left. It’s a mess.

Efficient delivery planning systems provide real-time updates on where every truck and item should be, eliminating the guesswork and embarrassing client conversations.

“But I only have one truck…”

This is precisely why you should start now. Single-truck operations actually benefit most from efficient delivery planning, as you have zero margin for error. Your one truck needs to be in the right place at the right time, every time. With one vehicle included free in Goodshuffle Pro’s Dispatch, there’s no better time to establish good processes. Plus, your system will scale with you as you grow.

3. Your delivery costs keep rising, but you don't know why

If your fuel bills, overtime costs, and vehicle maintenance expenses are climbing faster than your revenue, your routing might be the culprit.

Inefficient delivery planning leads to:

  • Extra miles driven
  • Unnecessary return trips to the warehouse
  • Longer hours for your crew (which turns into overtime — another extra expense)
  • More wear and tear on vehicles

Dispatch delivers capabilities that can reduce fleet management costs by up to 20%, cut re-routing times by as much as 90%, and increase driver productivity by approximately 20%.

Map view of event delivery routes optimized using Goodshuffle Pro’s Dispatch feature, with color-coded paths for different vehicles.

“But it’s too complicated to implement…”

Modern delivery planning solutions are designed for ease of use. If you can drag and drop, you can use Dispatch. The learning curve is minimal compared to the immediate benefits — and our team is there for you every step of the way.

4. Your best route planner just gave notice

Your most experienced dispatcher just handed in their resignation. They’ve kept your delivery operation running for years — mostly using their own system of notes, shortcuts, and institutional knowledge that exists entirely in their head.

When your delivery success depends on a single person’s expertise, you’re vulnerable. Today’s delivery planning platforms create systems that anyone can follow, ensuring business continuity and making onboarding new team members significantly easier.

“But it doesn’t have GPS tracking or SMS updates…”

While these might seem like deal-breakers, ask yourself: what problem are you really trying to solve? After dozens of interviews with event pros, we built Dispatch to focus on what truly matters to them — eliminating confusion and wasted time. The route packet gives your team everything they need to succeed. 

And remember, Goodshuffle Pro’s features are constantly evolving based on user feedback, with new features regularly being added.

⭐ Check out our feature update hub

5. You've had to say "sorry, we can't fit that in" too often

A great client calls with a last-minute order for Saturday. You want to accommodate them, but without clear visibility into your delivery schedule, you can’t confidently say yes. You err on the side of caution and decline the business.

With proper delivery planning tools, you can instantly see where you have capacity, allowing you to confidently take on additional business without overextending your team or resources.

Nick-Mattera

“The time planning aspect of Dispatch is the most impactful benefit. This helps our team know when a job needs to be set up, how long we’ll need to be on-site, and how much time we’ll need between locations.”

Nick Mattera
Nick Mattera

Preferred Events LI

What's really at stake?

Still not convinced your current system needs an upgrade? Consider what outdated delivery planning is really costing you:

  • Time: Hours spent manually planning routes that could be automated
  • Money: Extra fuel, overtime, and vehicle maintenance
  • Opportunities: Lost business from being unable to accommodate last-minute requests
  • Customer satisfaction: Late or missed deliveries damage your reputation
  • Employee retention: Stressed drivers and dispatchers are more likely to leave

Upgrading your delivery planning isn’t about fancy technology — it’s about removing the obstacles that prevent your business from scaling. Goodshuffle Pro is designed for businesses of all sizes, with minimal learning curves and immediate returns.

Ready to bring your delivery operation into the 2020s? Let us show you how modern delivery planning can transform your event rental business.

Explore Dispatch

Learn how you can save 20+ hours each week on delivery planning.

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Celita Summa

Celita Summa is the Content Marketing Manager at Goodshuffle, where she oversees the blog. She has a passion for making tech accessible, and in addition to her work with software companies, she's spent time in Italy working with hospitality clients, including wineries and luxury hotels. Her favorite kind of events include freshly-baked bread and comfy chairs.